D365 implementations rarely fail in obvious ways. They fail quietly — in migrated balances that don't quite tie out, in UAT scripts that confirm the wrong outcomes, in supply chain plans that look fine on screen but break the warehouse on day one. By the time anyone notices, the partner has rolled to the next phase and finance and operations are left holding what was delivered.
TISC.AI exists to close that gap. We're an independent advisory practice for Microsoft Dynamics 365 implementations. Our job is to make sure that what's being built will actually work for the business that has to run it.
We don't deliver implementations. We don't sell software. We work for the client, alongside the implementation partner, with the singular goal of reducing the risk that quietly compounds between design and go-live.
Nidhi runs TISC.AI's practice operations and leads our supply chain advisory work. She brings 7 years of supply chain planning experience across manufacturing, retail, and distribution — demand planning, S&OP, master data, and the daily reality of running operations through ERP systems that don't always behave as designed.
Her perspective is the one TISC.AI was built to deliver: the view of a senior practitioner who has had to live with the decisions made during implementation. She knows where supply chain plans break, why master data shortcuts catch up later, and what good looks like from inside the business — not just on a project plan.
Nidhi owns client relationships and engagement delivery at TISC.AI.
Harshal leads TISC.AI's technical advisory work across D365 Finance & Operations. He has spent 10 years delivering D365 and AX implementations as a senior consultant — across hospitality, retail, non-profit, and AEC sectors, in module-deep work spanning GL, AP, AR, Fixed Assets, Asset Leasing, Projects, Cash & Bank, Treasury, and Procurement.
He has seen what good D365 implementations look like, and seen the ones where finance teams quietly panic in the last six weeks because the migrated data doesn't quite tie back to source. The methodology behind TISC.AI's validation work comes from that decade of finding — and fixing — these issues from the inside.
Harshal owns technical advisory and validation methodology at TISC.AI.
Independence is the foundation of advisory work. It only means something when it's structural, not just claimed.
Harshal Patwa is a co-owner of a Microsoft Dynamics implementation consultancy, separate from TISC.AI. We're transparent about this because we believe disclosure is what independence actually looks like — not silence about adjacent business interests.
TISC.AI is structurally and operationally separate from that business. TISC.AI does not deliver implementations. TISC.AI does not engage with that consultancy's clients in an advisory capacity. The two practices serve different needs and operate independently of one another.
If you engage TISC.AI, you engage us as your independent advisor. That is the only role we hold on your project.